michael cuypers
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Activity overview
Latest activity by michael cuypers-
michael cuypers created an article,
How do I place an order?
You can place the products in your digital shopping cart via the blue 'Add to cart' button. You can now continue shopping or go to your shopping cart to order. If you place the order with your Beve...
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michael cuypers created an article,
How to Change Your IBAN in Your Account Settings - FAQ Guide
Introduction At XYZ Shoes, we understand that keeping your account details up to date is crucial for a seamless shopping experience. If you've recently changed your bank account or need to update...
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michael cuypers created an article,
which guitar?
Ultimate:GeneralThis Fazley FMS318BK has the characteristic looks of the famous American example, but comes with a much more affordable price tag. Finished in moody black, this Fazley FMS318BK is a...
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michael cuypers created an article,
How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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michael cuypers created an article,
How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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michael cuypers created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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michael cuypers created a post,
What is the community?
The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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michael cuypers created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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michael cuypers created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more
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michael cuypers created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...